Based on the needs of its partner companies and relying on its capabilities, the customer and market research unit has defined a comprehensive service for marketing and selling services and products. Currently, and based on the past efforts, the experienced marketing team of this department has been active in the marketing and sales projects of car services, emergency services, car body insurance and liability insurances, and has provided various projects in the field of product sales.
To define telemarketing, we can say that telemarketing (sometimes called inside sales or telemarketing) is a direct marketing method in which a telemarketer encourages prospective customers to buy goods and services. In fact, telemarketing is the process of using the phone to generate and create sales leads (Lead Generation), create sales or collect marketing information. Telemarketing is part of the marketing plan to tie advertising and marketing efforts together.
The field of marketing can be inbound or outbound. In Iran Standard and Quality Inspection Company, expert telemarketing for outbound telemarketing makes cold calls with potential customers and encourage them to buy their product. The use of telephone marketing is expanding day by day due to its advantages. By using simple principles and methods, success in telephone marketing can be increased significantly. Among these principles is the telemarketing environment that Iran Standard and Quality Inspection Company provides a suitable platform for outbound telemarketing for different organizations and businesses by having a separate section.
Referring to the time of establishment:
This service has been established since 2011.
The main implemented projects:
In the field of marketing and sales, since 2011, the process of selling services has been carried out for two companies, Emdad Khodro Iran and Saipa.
Some of the marketing and sales capabilities of this unit are as follows:
- Knowledge of developing the recovery process according to the needs of the project
- Using scientific methods in the implementation of projects
- Allocating a separate site to marketing and sales teams
- More than 30 professional telemarketers and face-to-face marketing team
- Strong and experienced analysis and support team
- The possibility of implementing the entire marketing process from the initial contact with the customer to the delivery of the product
- Using appropriate software to facilitate the sales process
How to contact the unit:
Marketing team manager: Mrs. Shalbaf: 96621362 Mrs. Karimi: 96621389