Analyzing the root causes of the organization’s customer satisfaction is a method to discover the root causes of dissatisfaction, problems and inconsistencies in a process
The customer and market research unit of Iran Standard and Quality Inspection Company, with a 15-year experience in this field, provides a variety of services,
In today’s world, customer follow-up is an integral part of product and service delivery. Considering the two-way interests of the organization and customers, it is
Based on the needs of its partner companies and relying on its capabilities, the customer and market research unit has defined a comprehensive service for
Marketing research is a process that connects the organization to the market through the collection of information. The information obtained from the market research, along
