Vehicle Quality Diagnosis (Identification of Root Causes and Factors Affecting Dissatisfaction)

Vehicle quality diagnosis is a specialized approach for identifying the root causes and factors contributing to the occurrence of defects and customer dissatisfaction. In this project, merely identifying a defect or registering a complaint is not sufficient; rather, through conducting supplementary studies and in-depth analysis of customers’ views, efforts are made to identify the cause and root of the occurrence of the issue.

Main Areas and Study Output:

1- Identifying frequent issues

2- Analyzing root causes

3- Prioritizing issues

Companies Receiving This Service:

1- SAIPA Group

2- Zamyad Company

Contact Number:

02143904162