شرکت بازرسی کیفیت و استاندارد ایران

After-sales service evaluation of goods and equipment

This department aims to evaluate the after-sales services of all companies that supply goods and equipment, including: household appliances, electrical, electronic, audio, video and communication devices, medical and laboratory equipment, sports equipment, office and home furniture, industrial and mining equipment and tools. And Agriculture is currently working as a representative of the Ministry of Industry, Mining and Trade, the National Standards Organization of Iran, the Organization for the Protection of the Rights of Consumers and Producers.

The evaluation activities of this department include the following:

  • Optimizing international standards and developing service evaluation guidelines in the goods and equipment sector
  • Participation in the formulation of national and industry-specific standards
  • Evaluation and rating of the after-sales service status of covered companies and authorized agents based on the terms and conditions of the quality evaluation and rating of the after-sales service of durable consumer goods.
  • Issuance of confirmation of the adequacy of after-sales services for companies applying for registration and renewal of import licenses for household appliances, electrical and electronic, audio and video, air conditioning and facilities.
  • Evaluation and rating of air conditioning and installation industry products

The executive procedure of carrying out the evaluation service of goods and equipment  :

Quality expectations and a wide range of safety requirements are becoming more complex day by day. To assist with these needs, the company’s experienced inspectors provide a full range of services for manufacturers, importers and exporters of consumer products. Our company’s services include product testing, inspection and consulting, process evaluation and technical assistance. A quality inspection company can assure you that both the supply chain and the products you buy or sell are up to standard.

Our expert personnel will help you reduce risk, improve efficiency and ensure compliance with contractual or legal requirements throughout the supply chain. We are by your side so that you can create a strong and flexible business with the potential to grow and advance competition with a broad understanding of consumer goods. Our services ensure that your products meet the mandatory standards and help you achieve a competitive advantage and product development.

This department aims to evaluate the after-sales services of all companies that supply goods and equipment, including: mobile phones, IT products, household appliances, electrical, electronic, audio, video and communication devices, medical and laboratory equipment, sports equipment, office and home furniture, equipment and industrial, mining and agricultural tools is currently working as a representative of the Ministry of Industry, Mining and Trade, the National Standards Organization of Iran, the Organization for the Protection of Consumers and Producers’ Rights.

The evaluation activities of this unit include the following:

  • Optimizing international standards and developing service evaluation guidelines in the goods and equipment sector
  • Participation in the formulation of national and industry-specific standards
  • Evaluation and rating of the after-sales service status of covered companies and authorized agents based on the terms and conditions of the quality evaluation and rating of the after-sales service of durable consumer goods.
  • Issuance of confirmation of the adequacy of after-sales services for companies applying for registration and renewal of import licenses for durable consumer goods, mobile phones, IT goods, household appliances, electrical and electronic, audio and video, air conditioning and facilities, industrial tools and equipment.
  • Proforma approval
  • Verification of value
  • Marketing investigation
  • Evaluation of employee satisfaction
  • Diagnosing the root causes and factors of customer dissatisfaction
  • Telemarketing sales
  • Evaluation of customer satisfaction

email: [email protected]

answerable person: Mr. Mohammadbagher Sorkhabi

for direct call: 02143904140

Previous slide
Next slide